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Support


Der Support-Bereich von Schnick Systemtechnik richtet sich an Anwender, die in laufenden Produktionsprozessen mit elektrostatischen Effekten, Oberflächenverschmutzung oder instabilen Reinigungs­ergebnissen konfrontiert sind. Schnick Systemtechnik unterstützt seit vielen Jahren industrielle Anwender bei der Analyse dieser Probleme und der Auswahl technisch sinnvoller Lösungsansätze. Die Inhalte basieren auf typischen Fragestellungen aus der industriellen Praxis und anwendungstechnischen Erfahrungen aus unterschiedlichen Branchen.

Overview of our product areas

Quick checks for basic function testing

Check-up for Teknek machines

Basic checks for verifying the operational readiness of Teknek machines

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Check-up for Eltex ionization systems

Basic checks for verifying the operational readiness of Eltex ionization systems

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Electrostatics and ionization

Ionization systems and their components for neutralizing electrostatic charges

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Teknek FAQ

Frequently asked questions about Teknek cleaning machines

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Tigres Plasma FAQ

Frequently asked questions about Tigres plasma systems

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Here you'll find practical decision-making aids, typical fault patterns and concrete solution approaches from industrial application.

Typical questions from industrial practice

  • How do electrostatic effects show up during an ongoing production process?
  • What causes lead to unstable or fluctuating cleaning results?
  • How can you distinguish whether contamination, charging or grounding is the main cause?
  • In which cases are existing cleaning or discharge solutions no longer technically sufficient?
  • What influence do material properties, environment and humidity have on the process result?
  • How can the cause of surface problems be systematically narrowed down?
  • When is electrostatic grounding safety-relevant in chemical production processes?

Typical correlations from industrial practice

  • If cleaning results fluctuate despite functioning systems, material changes or altered ambient conditions are often the cause.
  • If particles remain on the surface despite cleaning, electrostatic charging often plays a significant role.
  • If existing grounding doesn't ensure stable discharge, the causes are often contact problems or insufficient monitoring.
  • If processes deliver different results under the same parameters, several influencing factors are usually acting together.
  • If surface problems can't be clearly attributed, a systematic root-cause analysis is required.

Exceptional service for exceptional customers.

With us, you don't just get devices, systems and application know-how. We also take care, together with you, of the lasting performance of what's been implemented. Feel free to reach out to us, especially after your purchase, whenever you have further questions or requests.

Price and quality can qualify you for the game. Service wins it.
Dr. Tony Alessandra
© Schnick Systemtechnik